Neptrends.com is a site operated by a Team with legal status, Neptrends Ecommerce Pvt.Ltd.
We are registered in Nepal under Company Registration Act of Nepal Govt. and with our registered office at Uttardhoka, Lazimpat Kathmandu.
The website is owned by Neptrends Ecommerce PVT.Ltd and the data controller is Neptrends.com
We are registered with the Information Commissioners Office and our govt. registration number is (604290643).
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
We may monitor traffic to our site and collect the following information:
The reasons for this are:
We may disclose your personal data:
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unles we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
All notices you send us must be sent to the contact details on this site (https://neptrends.com/register). We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.